Terms & Conditions

Last updated: January 2026

1. Introduction and Acceptance of Terms

Welcome to ki999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") govern your access to and use of the ki999 website, mobile application, and all associated services (collectively, the "Platform"). By creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and unconditionally agree to these Terms.

ki999 reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following any such changes constitutes your acceptance of the revised Terms. We recommend that you review this page periodically to stay informed of any updates.

2. Eligibility and Account Registration

To register and use the ki999 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited on ki999.
• You must provide accurate, complete, and truthful information during registration. False or misleading details may result in immediate account suspension.
• Each individual is permitted to hold only one (1) active ki999 account. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must not be acting on behalf of any third party, organization, or syndicate. Wagering on behalf of others is not permitted.
• You confirm that your use of the Platform complies with all applicable laws and regulations in your jurisdiction.

3. Deposits, Withdrawals, and Payment Methods

ki999 supports a range of deposit and withdrawal methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT).

Players are responsible for ensuring that all deposit and withdrawal details they provide are accurate. ki999 will not be held liable for losses arising from incorrect payment information. The following conditions apply to all financial transactions:

• Minimum deposit amount is ৳500. Minimum withdrawal amount is ৳1,000. These thresholds may be adjusted from time to time.
• Withdrawals are processed within 24–72 business hours, subject to identity verification (KYC) completion.
• Funds must be deposited and withdrawn using payment methods registered in your own name. Third-party payment is not permitted.
• ki999 reserves the right to request additional verification documents before processing any withdrawal request exceeding ৳50,000.

4. Bonus Policy and Wagering Requirements

ki999 offers a variety of promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to individual promotion terms and the general wagering requirements outlined below.

Bonus funds must be used in accordance with the applicable rollover requirements before any withdrawal can be initiated. Unless stated otherwise in the specific promotion, a standard rollover of 15x applies to bonus amounts. Free spin winnings may carry a separate wagering requirement. Players are encouraged to review each bonus offer's individual terms at the time of opt-in.

5. Account Security and Responsible Use

You are solely responsible for maintaining the confidentiality of your ki999 account credentials, including your username and password. ki999 will not be held liable for any unauthorized access resulting from your failure to keep your credentials secure.

• Notify ki999 support immediately if you suspect unauthorized activity on your account.
• Do not share your login credentials with any third party under any circumstances.
• Use of automated bots, scripts, or software to interact with the Platform is strictly forbidden and may result in permanent account termination.
• Any attempt to exploit technical errors, game malfunctions, or software vulnerabilities for financial gain will void all related winnings.

6. Betting Rules and Game Conduct

All bets placed on ki999 — whether on cricket, live casino tables, slots, crash games, or fish shooting titles — are final once confirmed. ki999 operates on a real-money platform, and all game outcomes are determined by certified Random Number Generation (RNG) systems or live dealer results, as applicable.

The following conduct is prohibited while using the ki999 gaming platform:

• Collusion, match-fixing, or coordinated play intended to manipulate game outcomes.
• Using any strategy, software, or method designed to gain an unfair advantage over the house or other players.
• Engaging in abusive, threatening, or offensive language toward ki999 staff or other players via any communication channel.

7. Identity Verification (KYC)

As part of our commitment to platform security and responsible gaming, ki999 may require all users to complete a Know Your Customer (KYC) verification process. This process involves submitting government-issued identification documents such as a National ID (NID), passport, or driving licence, along with proof of address and, where applicable, proof of payment method ownership.

Failure to complete KYC within the stipulated timeframe may result in a temporary freeze on deposits, withdrawals, or both. ki999 will never sell, rent, or share your personal information with unauthorized third parties. Please refer to our Privacy Policy for full details on data handling.

8. Prohibited Activities and Fraud Prevention

ki999 maintains a strict zero-tolerance policy toward any form of fraudulent activity, money laundering, or abuse of promotional offers. The following activities are explicitly prohibited:

• Creating multiple accounts to claim duplicate bonuses or circumvent account restrictions.
• Using stolen, fraudulent, or unauthorized payment instruments to fund your account.
• Engaging in any form of money laundering or using ki999 as a vehicle for illegal financial transfers.
• Deliberately abusing chargebacks, refund mechanisms, or payment reversals to retain both the withdrawn funds and the deposit.

ki999 cooperates fully with law enforcement authorities when required to do so. Any account found to be engaged in prohibited activities will be permanently closed, and all funds in that account will be frozen pending investigation.

9. Intellectual Property

All content on the ki999 Platform — including but not limited to text, images, logos, graphics, game interfaces, software code, and database compilations — is the exclusive intellectual property of ki999 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.

Reproducing, copying, distributing, or commercially exploiting any part of the Platform's content without prior written permission from ki999 is strictly prohibited and may result in civil or criminal liability.

10. Limitation of Liability

ki999 provides the Platform on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or completely secure at all times. To the fullest extent permitted by applicable law, ki999 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall ki999, its directors, employees, partners, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform, even if ki999 has been advised of the possibility of such damages.

11. Account Suspension and Termination

ki999 reserves the right to suspend, restrict, or permanently close any account at its sole discretion if it determines that a breach of these Terms has occurred, or if continuing the account relationship would expose the Platform or other users to risk. In cases of voluntary account closure, any remaining balance may be withdrawn in accordance with the standard withdrawal process, provided all KYC and wagering obligations have been fully met.

12. Contact and Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or require assistance with your ki999 account, our customer support team is available 24/7. You can reach us via email at [email protected]. Our team will endeavour to respond to all queries within 24 hours.

For responsible gaming concerns — including self-exclusion requests, deposit limits, or time-out periods — please visit our Responsible Gaming page or contact support directly. ki999 is committed to promoting safe, fair, and enjoyable gaming for all players in Bangladesh.